Terms of Service

Last updated: 2026-09-23

1. About these Terms

These Terms of Service ("Terms") govern your use of the uptimepage service (the "Service"), operated by Artem Senenko, Nicosia, Cyprus ("we", "us"). By signing up, you agree to these Terms.

The Service's source code is published under an open-source licence at https://github.com/uptimepage/uptimepage. You may self-host the Service under that licence; the source code is provided "as is" without warranty. These Terms apply when you use the hosted instance we operate. They do not apply to self-hosted deployments — those are governed solely by the open-source licence.

You use the Service as a "consumer" if you act for purposes outside your trade, business, craft or profession, and as a "business user" otherwise. Section 16 adds rights for consumers. Where it conflicts with another section, Section 16 wins for consumers.

2. The Service

uptimepage is an uptime monitoring service. You configure endpoints ("monitors") to watch over HTTP, TCP, ping, heartbeat, DNS, TLS certificate, domain expiry or a scripted browser flow; we periodically check them and store the results. We may also display selected results on a public status page if you opt in.

3. Eligibility

You must be at least 16 years old to use the Service. If you are between 16 and 18, you affirm you have the consent of a parent or legal guardian. The Service is not intended for use by minors under 16.

4. Your Account

You sign in with GitHub, Google, Microsoft or GitLab, with a passkey, or with a link and code we email you. We may add or withdraw methods. You are responsible for maintaining the security of whichever method you use, of the mailbox it reaches, and of any API tokens you create within the Service. Notify us at security@uptimepage.dev immediately if you suspect a compromise.

5. Acceptable Use

You agree NOT to:

• Use the Service to monitor endpoints you do not own, control, or have explicit permission to monitor
• Use the Service to launch denial-of-service attacks (e.g., configuring the highest-frequency checks against a victim)
• Use the Service to monitor or scan for security vulnerabilities in systems you do not own
• Distribute malware, phishing content, or other illegal content via the Service's status pages
• Misrepresent your identity, organisation, or affiliation
• Attempt to bypass quotas, rate limits, or other Service controls
• Reverse-engineer the Service infrastructure with the intent to harm it or other users
• Use the Service to host content that violates intellectual property rights, applicable laws, or these Terms

We may suspend or terminate accounts that violate this section. See our Abuse Policy for our reporting and response process.

How we moderate content. We do not review status pages before they are published. We act on reports sent under the Abuse Policy and on what our own abuse controls detect, and a person decides every report. If we remove or restrict content, or suspend or close an account, we tell the account owner what we did, why, and which rule or law it rests on, and how to appeal. The Abuse Policy sets out the process.

6. Plans, Billing and Reasonable Use

The Service is offered on several plans, listed at https://uptimepage.dev/pricing. Plan resource limits are published there and at /settings/usage, and apply per organisation.

Free plans. Standard and Founding cost nothing. We charge only when you choose a paid plan and complete checkout.

Who sells a paid plan. Our order process is run by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders: it sells you the subscription, takes payment, issues the invoice, handles VAT and sales tax, and processes refunds. Paddle's buyer terms (https://www.paddle.com/legal/buyer-terms) apply to the purchase itself. We provide the Service.

Accepting these Terms. Before you start a checkout we ask you to accept these Terms, including this section, and we record the version you accepted.

Price and taxes. Prices are listed in USD at https://uptimepage.dev/pricing and exclude VAT and sales tax. Paddle applies VAT or sales tax where the law requires it and shows you the total, taxes included, before you pay. We do not charge anything for placing the order beyond that total.

Billing period and renewal. You pay in advance, monthly or yearly. A subscription renews automatically at the end of each period for another period of the same length, at the price then in force, until you cancel. There is no minimum term beyond the period you have paid for.

Changing plans. A move to a larger plan applies as soon as payment is confirmed, and Paddle charges the prorated difference for the rest of the current period, including when you switch between monthly and yearly billing in the same move. A move to a smaller plan, or a switch between monthly and yearly billing on the same plan, takes effect at the start of your next period. You keep what you paid for until then.

Cancelling. You can cancel at any time in billing settings. Cancelling stops the next renewal; your paid plan stays in place until the end of the period you have paid for, and you can withdraw the cancellation before then. When a paid plan ends, your organisation returns to the free plan it held before. Deleting your account also cancels your subscription. Apart from Section 16 and anything Paddle's buyer terms or applicable law give you, periods already paid are not refunded.

Failed payments. If a renewal payment fails, your plan stays in place for 14 days while Paddle retries and we remind you by email. If it is still unpaid after 14 days, the subscription ends and your organisation returns to its free plan. Monitors and data above that plan's limits are held, not deleted.

Price changes. We may change the price of a paid plan. For existing subscriptions, a new price applies from the first renewal at least 30 days after we email you about it. If you do not want to pay it, cancel before that renewal.

Founding places. A Founding place is limited to the first accounts to claim one. Once claimed it stays free for as long as the account remains open, and we will not move it onto a paid plan or reduce the limits published for it at the time it was claimed. This survives the change rights in the next paragraph and in Section 9.

Changes to plan limits. For plans other than Founding, we may change published limits with at least 30 days' notice to existing users. If a change reduces the limits of a paid plan you hold, you may cancel and receive a refund for the unused part of the current period.

Reasonable use. We reserve the right to enforce reasonable-use protections beyond the published quotas if your usage pattern suggests abuse, even if no specific quota is exceeded.

7. Your Content

You retain all rights to data you submit to the Service ("Your Content"), including target configurations, organisation settings, logos, and status-page narration. You grant us a non-exclusive, royalty-free licence to host, process, and display Your Content solely as needed to provide the Service.

You are solely responsible for ensuring Your Content does not infringe third-party rights or violate any law.

Personal data we process for you. Your Content can include personal data about other people: the email addresses and webhook URLs of people who subscribe to your status pages, names in incident updates, or credentials and addresses in monitor settings. For that data you are the controller and we are your processor, and this paragraph is the contract Article 28 of the GDPR requires between us.

• Subject, duration, nature and purpose. We store and use that data to provide the Service: running checks, sending notifications, and showing your status pages, for as long as you use the Service.
• Types of data and people. Email addresses, webhook URLs, names and any other personal data you or your subscribers put in the Service, about your status-page subscribers, your team and anyone named in Your Content.
• Your instructions. We process it only on your documented instructions, which are these Terms and what you set in the Service, unless the law requires otherwise. We tell you if we believe an instruction breaks data protection law.
• Confidentiality and security. Everyone who can access it is bound to confidentiality. We protect it with the measures in Section 7 of the Privacy Policy.
• Sub-processors. You authorise the processors listed in Section 5 of the Privacy Policy. We will email you at least 30 days before adding or replacing one, and you may object by ending your use of the Service before the change. Each is bound by a written contract with data protection obligations equivalent to these.
• Transfers. Where a sub-processor is outside the European Economic Area, the transfer is covered by an adequacy decision or the European Commission's Standard Contractual Clauses.
• Assistance. We help you, as far as the Service allows, to answer requests from the people the data is about and to meet your obligations on security, breach notification and impact assessments.
• Breaches. We tell you without undue delay after we become aware of a personal data breach affecting that data.
• End of processing. When you stop using the Service, you choose whether we return that data to you or delete it. The account export in the Service covers your organisation's configuration; for anything it does not include, such as your status-page subscribers, email hello@uptimepage.dev and we send you a copy within 30 days. When you delete your account or an organisation, we delete that data as the Privacy Policy describes, unless the law requires us to keep it.
• Audits. We give you the information you need to show compliance with this paragraph, and allow and contribute to audits, including inspections, by you or an auditor you appoint. We ask for reasonable notice, and that routine audits happen no more than once a year and start with a review of documents. That limit does not apply after a personal data breach, where there is evidence we are not complying, or where a supervisory authority requires an audit.

You are responsible for having a lawful basis for the personal data you put in the Service and for telling the people it is about, including your status-page subscribers.

8. Service Availability

We provide the Service on a best-effort basis. We do not offer a service- level agreement, uptime guarantee, or financial credits for downtime. If you require an SLA, please self-host the Service or contact us about custom arrangements.

We may schedule maintenance, deploy updates, or experience outages. We will post planned maintenance on our own status page where possible.

9. Modifications and Discontinuation

We may modify or discontinue the Service at any time. If we discontinue the Service entirely, we will:

• Provide at least 90 days' notice
• Allow data export during that period
• Publish migration guidance to self-hosted deployments
• Refund the unused part of any paid period that runs past the shutdown date

10. Limitation of Liability

This section applies to business users. For consumers, Section 16 applies instead.

To the maximum extent permitted by law:

• The Service is provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, special, or consequential damages
• Our total aggregate liability arising from these Terms or your use of the Service is limited to €100 or the amount you have paid us in the preceding 12 months (whichever is greater)

These limitations do not apply where prohibited by law, including in cases of gross negligence or wilful misconduct.

11. Indemnification

If you are a business user, you agree to indemnify and hold us harmless from claims arising from Your Content, your use of the Service, or your violation of these Terms.

12. Termination, Leaving and Your Data

Leaving. You may stop using the Service, or move to another provider or to your own self-hosted installation, at any time and without notice. Delete your account at /settings/account, or ask us by email to do it. A paid plan is cancelled as Section 6 describes. We charge nothing for leaving or for taking your data with you.

Taking your data. You can export your data at any time while your account is open:

• the account export at /settings/account, a JSON file with your account, sign-in methods, the organisations you own and your activity logs;
• the documented API (https://uptimepage.dev/docs), which returns your monitors, notification channels, check results, uptime, incidents, status pages and their settings in JSON, for as far back as the retention periods in the Privacy Policy reach;
• by email to hello@uptimepage.dev, for anything the two above do not cover, such as your status-page subscribers. We send it within 30 days.

Everything you put into the Service and the results of your checks can be exported. We do not export our own operational records, such as security and anti-abuse signals and infrastructure metrics.

Help with moving. Moving your data is self-service: the account export, the documented API and the open-source code for self-hosting. If you move to another provider, we answer reasonable questions by email about what the export contains and how it is structured, from you or from a provider you authorise from your account's email address, in time for your move to finish within 30 days. That is the extent of our help: we do not convert data into another provider's format, import it anywhere, write migration scripts, create custom exports or join calls.

Where your data is held. Where we store your data, which countries' law applies to the infrastructure behind the Service, and how we guard it against access by authorities outside the EU are described in Section 6 of our Privacy Policy.

After you delete your account. It is suspended at once and purged 30 days later. During those 30 days your data is kept, and if you email us we restore your access or send you an export, so you can finish moving it. After that it is gone, except what the law requires us to keep.

Suspension by us. We may suspend or terminate your account for material violations of these Terms, after notice where reasonable. Unless the law or an authority prevents it, you keep the 30 days above to take your data.

13. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict-of-laws principles.

We prefer to resolve disputes informally. Email hello@uptimepage.dev first; we will respond within 30 days. If we cannot resolve a dispute that way, exclusive jurisdiction lies with the courts of the Republic of Cyprus for disputes with business users.

If you are a consumer, you may bring proceedings in the courts of the Republic of Cyprus or of the country where you live, and we may bring proceedings against you only in the courts of the country where you live. Choosing Cyprus law does not take away the protection of mandatory rules of the law of the country where you live.

Nothing in this section deprives you of consumer-protection rights you may have under the law of your country of residence.

14. Changes to these Terms

We may update these Terms. Material changes will be announced at least 30 days in advance via the email address on your account. If you hold a paid plan and do not accept a material change, you may cancel before it takes effect and receive a refund for the unused part of the current period.

15. Contact

For questions about these Terms: hello@uptimepage.dev.

Postal address: Artem Senenko, Dimitriou Karatasou 5, 2024 Nicosia, Cyprus. Telephone: +357 97 425258.

16. Consumers

This section applies if you are a consumer. It adds to your rights under the law of the country where you live and does not limit them.

What the Service does and works with. The Service checks endpoints you configure over HTTP, TCP, ICMP ping, heartbeat, DNS, TLS certificate, domain expiry and scripted browser flows, from the regions your plan includes, and alerts you through the notification channels you connect. It runs in a current web browser and exposes a documented API (https://uptimepage.dev/docs). The limits of each plan are published at https://uptimepage.dev/pricing. The Service uses no technical protection measures that restrict how you use it.

Right of withdrawal. You may withdraw from a paid subscription within 14 days of the day you bought it, without giving any reason. The quickest way is the withdrawal button in Paddle's customer portal: open the "Manage subscription" link in your order confirmation email, or go to https://paddle.net, and choose the option to request withdrawal. You can also send us or Paddle a clear statement, for example by email to hello@uptimepage.dev. You may use the model form below, but you do not have to. It is enough to send your notice before the 14 days end.

Effects of withdrawal. If you withdraw, we will refund the full amount you paid for that subscription, including any taxes, within 14 days of receiving your notice. Paddle makes the refund using the same payment method you used, unless you expressly agree otherwise, and you pay no fee for it. Your organisation returns to its free plan.

Model withdrawal form. (Complete and return this form only if you wish to withdraw.)

To: Artem Senenko, Dimitriou Karatasou 5, 2024 Nicosia, Cyprus, hello@uptimepage.dev

I hereby give notice that I withdraw from my contract for the provision of the following service: uptimepage [plan name], billed [monthly/yearly]

Ordered on:

Name of consumer:

Address of consumer:

Email address of the account:

Signature (only if this form is sent on paper):

Date:

Legal guarantee of conformity. You have a legal guarantee that the Service, including any paid plan, conforms to these Terms and to the description we give of it, for as long as we supply it to you. If it does not, you may ask us to bring it into conformity, and if we do not do so within a reasonable time, or the lack of conformity is serious, you may be entitled to a price reduction or to end the contract and get a refund for the affected period. The statements in Sections 8 and 10 that the Service is provided "as is" do not limit this guarantee.

Changes to the Service. We change the Service to fix it, keep it secure, follow the law or improve it, and such changes cost you nothing extra. If a change makes your access to or use of a paid plan worse in more than a minor way, we tell you by email in good time before it happens. You may then end your subscription free of charge within 30 days of the change, or of our email if it comes later, and we refund the unused part of the period you paid for.

Liability. We are liable to you under the applicable law for damage we cause by breaching these Terms, but not for loss that was not foreseeable when you accepted them, and not for loss you could have avoided by following the Service's documented setup, such as binding a notification channel to a monitor. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited by law.

Complaints. Email complaints to hello@uptimepage.dev. We answer within 30 days. We do not take part in any alternative dispute resolution scheme, and are not required to. You may still bring a complaint to the consumer protection authority or the courts of the country where you live.