Abuse Policy

Last updated: 2026-09-23

We take reports of abuse seriously. This page describes what counts as abuse, how to report it, and what we'll do. It is also how we handle notices of illegal content under the EU Digital Services Act.

What Counts as Abuse

We consider the following abusive use of the uptimepage service:

• Unauthorised monitoring: Configuring targets pointing at systems the operator does not own or have permission to monitor
• DDoS amplification: Configuring high-frequency checks against a victim's infrastructure
• Illegal content: Hosting illegal content on a public status page (e.g., copyright violations, defamation, illegal-in-jurisdiction speech)
• Trademark infringement: Squatting on an organisation slug or public name that infringes a registered trademark
• Malware or phishing: Using public status pages to distribute malware or facilitate phishing
• Harassment: Targeting individuals through targeted misinformation on a public page
• Resource abuse: Repeatedly bypassing quota mechanisms; creating multiple accounts to circumvent free-tier limits

How to Report

Email hello@uptimepage.dev with subject line [ABUSE] and include:

1. The exact URL of the offending content or organisation slug
2. Why you believe it is illegal or abusive (categories above), in enough detail for us to see it without a legal investigation
3. Evidence (screenshots, logs, links)
4. Your name and email address (we may need to follow up)
5. A statement that you believe in good faith that the information in your report is accurate and complete
6. If reporting a trademark issue, proof of ownership

Items 4 and 5 are not needed for reports of child sexual abuse material, which you may send anonymously.

We do not require you to identify yourself for other reports either, but an anonymous report may not have the full effect of a notice under the Digital Services Act.

What Happens After You Report

We aim to:

• Confirm receipt of your report within two business days
• Complete initial investigation within 7 days
• Take action and tell you our decision within 14 days, with how you can challenge it

A person reviews every report. We do not decide reports by automated means.

For severe cases (active malware distribution, ongoing DDoS), we act within hours.

If a report shows that a criminal offence involving a threat to someone's life or safety has taken place, is taking place or is likely to, we promptly inform the law enforcement or judicial authorities of the country concerned.

Actions We May Take

Depending on severity and evidence:

• Warning: Email to the account owner asking them to remedy
• Content removal or restriction: The content is taken down or its public page is disabled
• Temporary suspension: Account is suspended pending response
• Permanent removal: Account is terminated; its data is deleted after the 30 days our Terms of Service give you to take it
• Slug forfeiture: A squatted slug is returned to the rightful holder
• Law enforcement referral: For criminal activity, we cooperate with competent authorities

Our Reasons

When we remove or restrict content, or suspend or close an account, we email the account owner a statement of reasons, unless the content is deceptive high-volume spam or an authority tells us not to. It says:

• what we did, what it covers and, for a suspension, how long it lasts
• the facts we relied on, and whether it was prompted by a report
• the law the content breaks, or the part of our Terms of Service or this policy it breaks, and why
• how to challenge the decision: an appeal to us, an out-of-court dispute settlement body certified under the Digital Services Act, or the courts

Appeals

If we act on your content or account, or reject your report, you can appeal by replying to our email within six months. A person who did not take the original decision reviews it within 14 days, and we tell you the outcome and the reasons.

Trademark Disputes

If you believe an organisation slug or public name infringes your trademark:

1. Email hello@uptimepage.dev with subject [TRADEMARK]
2. Include proof of trademark registration (registration number, country)
3. Identify the offending slug or organisation
4. State your relationship to the trademark holder

We will notify the current holder of the dispute. If they don't respond within 14 days, or if the evidence is clear, we transfer the slug.

We do not mediate disputes where both parties have legitimate claims; those need to be settled outside our process.

Privacy

We treat abuse reports as confidential. We do not reveal the identity of the reporter to the reported account holder unless legally required.

Points of Contact

• Users and the public: hello@uptimepage.dev
• Authorities, the European Commission and the European Board for Digital Services: hello@uptimepage.dev with subject [AUTHORITY]

We accept messages in English. The Service is provided by Artem Senenko, Dimitriou Karatasou 5, 2024 Nicosia, Cyprus.