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2026-11-06

Opsgenie end of life: 7 alternatives before April 2027

  • on-call
  • alternatives
  • incident-response

Atlassian is turning off Opsgenie on 5 April 2027 and will wipe out any data you haven't migrated by that deadline. New sales stopped on 4 June 2025. While Atlassian pushes you toward Jira Service Management or Compass, you are free to migrate elsewhere. For a five-person team, the options listed below range from free to $170 a month at list price.

I pulled every price directly from the vendor's website on 6 November 2026. Uptimepage is the product I build, so weigh section 7 accordingly.

What happens on 5 April 2027

Atlassian's licensing page outlines the rules. Access to Opsgenie ends on that date, and according to Atlassian, "any customer data in Opsgenie that has not been moved to Jira Service Management will be deleted".

You can only renew if the new term ends before that date. You can add seats until then, but new purchases, upgrades and downgrades stopped on 4 June 2025.

Atlassian's migration guide advises moving to "Jira Service Management for IT operations or Compass for developer alerting". Both keep you with Atlassian, but you do not have to choose either.

Start with what sends you alerts

Before comparing prices, list your current Opsgenie integrations. That list alone may rule out several tools below.

If Datadog, Prometheus, Grafana and CloudWatch all feed into Opsgenie, you need a tool built to take alerts from other tools. If most of your pages come from site or API outages, a monitor with on-call built in can replace two products at once.

Next, ask whether your team needs a phone call at 03:00. Some plans below stop at SMS, push or chat, and only you know whether that wakes your team.

Opsgenie alternatives compared

Costs show five people at list price, billed monthly unless noted. Most vendors charge per person, so a larger team changes the order.

ToolFive people, per monthPhone callsAlerts from other toolsOwn uptime checks
Jira Service Management$107.50 on StandardFrom StandardYesNo
Compass$38.35 on Standard, $119.80 on PremiumPremiumYesNo
PagerDuty$0 on Free, $125 on ProfessionalYesYesNo
incident.io$0 on Basic, $100 on On-call onlyYes, Basic not statedYesNo
Better Stack$170, or $145 billed yearlyYesYesYes
Grafana IRM$59 on ProYesYesSeparate product
Uptimepage$19, or $15.83 billed yearly, plus taxNoBy script today, native intake planned for 2026Yes

1. Jira Service Management

This is Atlassian's main migration path, and its in-app tool moves your Opsgenie setup across. The free plan covers three agents, with routing rules, escalation policies, on-call schedules and 200 SMS a month. Voice starts on Standard at $21.50 an agent a month, and Premium costs $55.28.

The price includes a full service desk with request forms and queues. If you only need paging, you are paying for features you won't use. Choose this option if your team already works in Jira.

2. Compass

Atlassian's second option targets developers. The free plan has no alerting. Standard at $7.67 a user a month adds on-call schedules and alerts from over 150 integrations. Premium at $23.96 adds escalation and alert policies, voice notifications and heartbeat monitoring, so read both columns before you assume Standard covers your needs.

3. PagerDuty

PagerDuty Free supports five users, one schedule, one escalation policy and 100 SMS or phone notifications a month. If your team runs a single rotation, this might be all you need. Professional costs $25 a user a month, or $21 billed yearly, with phone and SMS alerts included. Platform plans start at $2,800 a year.

4. incident.io

incident.io manages incidents directly from Slack or Microsoft Teams. The free Basic plan includes one on-call schedule and two integrations. Beyond that, you can pay $20 a user a month for the On-call only plan, or $19 a user ($15 billed yearly) plus $10 for on-call on the Team plan. Its docs list a mobile app, phone calls and SMS for reaching responders. However, the pricing page does not say whether Basic includes phone calls, so check before relying on them. incident.io runs no uptime checks of its own, so you still need a separate monitor.

5. Better Stack

Better Stack offers monitoring, on-call, status pages and logs. A responder licence costs $34 a month, or $29 billed yearly. The paid uptime plan includes 10 monitors, and 50 more cost $25 a month. Features include unlimited phone call and SMS alerts, and its docs list integrations for Datadog, Prometheus, Grafana and CloudWatch, plus incoming webhooks.

The free plan is labelled "Free for personal projects" and sends alerts only via Slack and email. I compared the two in Uptimepage vs Better Stack.

6. Grafana IRM

Grafana IRM suits teams already using Grafana. The free plan allows three active users. Pro costs $19 a month for three active users, then $20 for each additional user, so five people cost $59. Its docs cover mobile push, phone calls and SMS.

Skip self-hosted Grafana OnCall. Grafana archived the project in March 2026, and its notice placed the Cloud Connection (which handled phone, SMS and push notifications) on the same timeline.

7. Uptimepage

Uptimepage fits one type of Opsgenie team: a small team whose pages come from site, API or cron job failures.

Team costs $19 a month, or $190 a year, plus tax, for up to 15 teammates with no per-user charge. You get on-call rotations, calendar overrides, escalation policies, 150 monitors at 30-second intervals and five status pages. A failing check opens an incident and pages the on-call person, so one tool covers the monitor, the schedule and the status page. On-call scheduling has the details, while on-call for a team of three explains how to run the rotation.

The code is open source under AGPL, and the self-hosted build includes on-call. Uptimepage vs OneUptime compares it with another open-source option. The free plan has no on-call, so you can try the monitors and status page first, but paging through a rotation requires Team.

Know these limits before switching:

  • Uptimepage has no alert intake yet, so there is no Datadog or Prometheus integration today. Native intake for tools like Prometheus, Grafana and Datadog is planned for a 2026 release. Until then, a script can drive a manual monitor via the API: down opens an incident and pages, up closes it. Each manual monitor tracks one alert at a time, takes a monitor slot and records its own uptime. This works for a handful of critical alerts but breaks down with hundreds of rules.
  • It does not make phone calls. Pages reach people via Pushover emergency priority, ntfy, Telegram, WhatsApp, Slack, Teams and email, among others. SMS goes through your own Twilio, Vonage, Telnyx, Plivo or Sinch account, and you pay that gateway for each message. If you keep PagerDuty, you can place it on an escalation level, and each incident becomes one PagerDuty alert.
  • There is no Uptimepage mobile app. Pushover and ntfy fill that role on a phone, and you can acknowledge from either.
  • You must rebuild your schedules and escalation policies by hand, because there is no Opsgenie import.

How to choose

  • If you work in Jira, choose Jira Service Management. Three agents or fewer can stay on the free plan.
  • If you run a single rotation with five people or fewer, PagerDuty Free works as long as 100 notifications a month covers you.
  • If many tools feed your alerts, look at incident.io when your team lives in Slack or Teams, and Grafana IRM when it lives in Grafana.
  • If you want checks and on-call in one tool, choose Better Stack if you need phone calls and Uptimepage if you can page without them.

How to move without missing a page

  1. Find your subscription end date. Any renewal must end before 5 April 2027, so check what term you can still get.
  2. List your alert sources. Open your integrations and write down each tool, what it sends and who acts on it. Discard alerts that nobody handles.
  3. Record your on-call setup. Note rotations, overrides, escalation rules, routing rules and each person's notification preferences. Atlassian's tool carries these to its own products. Ask any other vendor what its importer brings, and plan to rebuild the rest by hand.
  4. Export what you must keep. Atlassian deletes what you leave behind, so save the alert history you need for audits.
  5. Test at night. Send each person a test page on the new tool with their phone on silent, and fix the setup for anyone who sleeps through it.
  6. Add sources one at a time. Point each source at the new tool and keep it sending to Opsgenie too, so nobody relies only on the new tool. On Uptimepage, until native intake ships, this means a script driving a manual monitor.
  7. Run both for one full rotation. Treat the new tool as primary and reduce Opsgenie to its first escalation level, so an alert acknowledged only on the new tool does not escalate to a second person. Turn off Opsgenie once each person has worked a shift on the new tool without missing a page.

Common questions

When does Opsgenie shut down?

Atlassian ends support and shuts off access on 5 April 2027. New sales ended on 4 June 2025.

What happens to my Opsgenie data?

Atlassian says it will delete any customer data you have not moved to Jira Service Management by 5 April 2027. Move or export what you need before then.

Can I still renew Opsgenie?

Yes, if the new term ends before 5 April 2027. You can add seats until that date, but upgrades and downgrades ended on 4 June 2025.

Do I have to move to Jira Service Management?

No. Atlassian offers Jira Service Management and Compass, but you can leave for any other on-call tool.

What is the cheapest Opsgenie alternative for a small team?

Teams of three can use Jira Service Management Free or Grafana IRM Free at no cost. PagerDuty Free covers five users with one schedule and one escalation policy, and incident.io Basic includes one on-call schedule and two integrations. Past those limits, Uptimepage Team costs $19 a month plus tax for up to 15 teammates, without phone calls, and Grafana IRM costs $59 a month for five active users.

Can Uptimepage take alerts from Datadog or Prometheus?

Not yet. Native alert intake for tools like Prometheus, Grafana and Datadog is planned for a 2026 release. Until it ships, a script can open and close incidents through a manual monitor.

Is there an open-source Opsgenie alternative?

Yes. Uptimepage and OneUptime both include on-call and run on your own server, and OneUptime runs as a larger set of services. Grafana archived its open-source OnCall project in March 2026, so skip it for a new setup.

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Artem Senenko

Artem Senenko

Founder & Software Engineer, Uptimepage

Software engineer with 20+ years building and running production systems: microservice architecture on Kubernetes, cloud infrastructure on AWS and Terraform, and security-critical SaaS in the fintech domain.

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